From 2ac2b62094fa20c4bbe51f6c34d24178871acc03 Mon Sep 17 00:00:00 2001 From: mik-tf Date: Mon, 26 Aug 2024 09:10:46 -0400 Subject: [PATCH] fixed time for support availability --- docs_website/src/pages/support.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/docs_website/src/pages/support.md b/docs_website/src/pages/support.md index 06e4a6d..095fb85 100644 --- a/docs_website/src/pages/support.md +++ b/docs_website/src/pages/support.md @@ -1,6 +1,6 @@ # Support -Our dedicated team is here to help you every step of the way. We're passionate about ensuring that you receive the best possible experience exploring the ThreeFold Ecosystem. +Our dedicated team is here to help you every step of the way. We're passionate about ensuring that you receive the best possible experience exploring the ThreeFold ecosystem. If you can't find the answer to your question, our dedicated ThreeFold Support team is here to help. @@ -8,9 +8,9 @@ Reach out to the [***ThreeFold Support***](https://threefoldfaq.crisp.help/en/) ## Live Chat Availability -Our support team is available from Monday to Friday, Central European Time (CET), between 9:00 AM and 5:00 PM. During these hours, you can interact with us in real-time via live chat on the ThreeFold website. +Our support team is available from Monday to Friday, Central European Summer Time (CEST), between 8:00 AM and 12:00 AM (16 hours per day). During these hours, you can interact with us in real-time via live chat on the ThreeFold website. -* **Monday to Friday**: Available from 9:00 AM to 5:00 PM CET +* **Monday to Friday**: Available from 8:00 AM to 12:00 AM CEST > Outside of these hours, you can still write to the Support and they will get back to you during working hours.