diff --git a/docs_website/docs/references/manual.md b/docs_website/docs/references/manual.md new file mode 100644 index 0000000..d06275d --- /dev/null +++ b/docs_website/docs/references/manual.md @@ -0,0 +1,5 @@ +# Manual + +The ThreeFold Docs website provide basic information on ThreeFold. + +If you want to read advanced documentation, you can visit the [***ThreeFold Manual website***](https://manual.grid.tf/). This manual contains in-depth informations for ThreeFold Farmers, Sysadmins and Developers. \ No newline at end of file diff --git a/docs_website/docusaurus.config.ts b/docs_website/docusaurus.config.ts index 3566622..ef929e0 100644 --- a/docs_website/docusaurus.config.ts +++ b/docs_website/docusaurus.config.ts @@ -85,6 +85,11 @@ const config: Config = { label: 'Support', position: 'left', }, + { + href: 'https://threefold.io', + label: 'ThreeFold.io', + position: 'right', + }, ], }, footer: { @@ -126,6 +131,10 @@ const config: Config = { label: 'X', href: 'https://x.com/threefold_io', }, + { + label: 'Support', + to: '/support', + }, ], }, { diff --git a/docs_website/src/pages/support.md b/docs_website/src/pages/support.md index 88b6561..06e4a6d 100644 --- a/docs_website/src/pages/support.md +++ b/docs_website/src/pages/support.md @@ -1,5 +1,33 @@ # Support +Our dedicated team is here to help you every step of the way. We're passionate about ensuring that you receive the best possible experience exploring the ThreeFold Ecosystem. + If you can't find the answer to your question, our dedicated ThreeFold Support team is here to help. -Reach out to the [ThreeFold Support](https://threefoldfaq.crisp.help/en/) for assistance. \ No newline at end of file +Reach out to the [***ThreeFold Support***](https://threefoldfaq.crisp.help/en/) for assistance. + +## Live Chat Availability + +Our support team is available from Monday to Friday, Central European Time (CET), between 9:00 AM and 5:00 PM. During these hours, you can interact with us in real-time via live chat on the ThreeFold website. + +* **Monday to Friday**: Available from 9:00 AM to 5:00 PM CET + +> Outside of these hours, you can still write to the Support and they will get back to you during working hours. + +## How We Can Help + +Our support team is here to assist you with any questions or concerns you may have about ThreeFold. Whether it's troubleshooting an issue, setting up a new feature, or simply answering a question, we're here to help. + +### Support Services +* **Technical Support**: Assistance with technical issues related to ThreeFold. +* **Feature Setup**: Guidance on how to set up and use various ThreeFold features, services and products. +* **General Questions**: Answers to any questions you may have about ThreeFold. + +## Get in Touch + +Ready to reach out? Visit the ThreeFold website and initiate a chat with us during business hours. We're here to listen, assist, and provide support! + +### Contact Us +[Live Chat Link](https://threefoldfaq.crisp.help/en/) + +---