ourworld_web/circle_web_presence
33
0
Fork 0
Code Issues 3 Pull Requests Packages Projects Releases Wiki Activity

Issues and Reporting Problems #50

New Issue
Closed
opened 2024-10-28 16:53:05 +00:00 by sashaastiadi · 1 comment
sashaastiadi commented 2024-10-28 16:53:05 +00:00
Owner
Copy Link

Issues and Reporting Problems: Instructions for Reporting Bugs, Technical Issues, or Content Errors

If you encounter any bugs, technical issues, or content errors on the websites within the ThreeFold ecosystem, please follow these instructions to report the problem effectively.

Steps to Report an Issue

  1. Create a New Issue on the circle_web_presence repository and choose 'general issue'.

  2. Repository or Website:
    Provide the repository or website related to the issue.

  3. Issue Description:
    Provide a brief description of the issue, detailing what the problem is and how it affects the user experience.

  4. Additional Information:
    Include any other relevant information that may help the development team understand the issue, such as browser type, operating system, or error messages.

  5. Steps to Resolve (if applicable):
    If you have any suggestions for how to resolve the issue, please outline them here. For example:

    1. Step 1 to reproduce the issue
    2. Step 2 to reproduce the issue
    3. Step 3 to reproduce the issue

  6. Expected Outcome:
    Describe what you expected to happen instead of the issue you encountered.

  7. Specify the Change to be Made:
    If applicable, indicate what changes should be made, such as modifications to text, images, or design elements.

  8. Click 'Create Issue':
    Once you have filled in all the necessary information, click 'Create Issue' to submit your report.

  9. Track Your Issue:
    You can track the progress of your issue on the Web Presence Project.

By following these guidelines, you help ensure that issues are reported clearly and can be resolved efficiently, improving the overall quality and user experience of our web properties.

Example Issue Report

"Contact Us" form on the OurVerse website is not submitting properly

  1. Repository or Website:
    Website: OurVerse
    Repository: Ourverse_tf

  2. Issue Description:
    The "Contact Us" form on the OurVerse website is not submitting properly. When users fill out the form and click "Submit," they receive an error message stating "Form submission failed."

  3. Additional Information:

    • Browser: Chrome Version 115.0.5790.98
    • Operating System: Windows 10
    • Error Message: "Form submission failed"

  4. Steps to Resolve (if applicable):

    1. Navigate to the OurVerse website.
    2. Go to the "Contact Us" page.
    3. Fill out the form with valid information.
    4. Click "Submit" and observe the error message.

  5. Expected Outcome:
    The form should submit successfully and display a confirmation message.

  6. Specify the Change to be Made:
    Investigate the backend handling of form submissions and ensure that the validation process is functioning correctly.

# Issues and Reporting Problems: Instructions for Reporting Bugs, Technical Issues, or Content Errors If you encounter any bugs, technical issues, or content errors on the websites within the ThreeFold ecosystem, please follow these instructions to report the problem effectively. ## Steps to Report an Issue 1. **Create a [New Issue](https://git.ourworld.tf/ourworld_web/circle_web_presence/issues/new/choose)** on the `circle_web_presence` repository and choose 'general issue'. 2. **Repository or Website**: Provide the repository or website related to the issue. 3. **Issue Description**: Provide a brief description of the issue, detailing what the problem is and how it affects the user experience. 4. **Additional Information**: Include any other relevant information that may help the development team understand the issue, such as browser type, operating system, or error messages. 5. **Steps to Resolve (if applicable)**: If you have any suggestions for how to resolve the issue, please outline them here. For example: 1. Step 1 to reproduce the issue 2. Step 2 to reproduce the issue 3. Step 3 to reproduce the issue 6. **Expected Outcome**: Describe what you expected to happen instead of the issue you encountered. 7. **Specify the Change to be Made**: If applicable, indicate what changes should be made, such as modifications to text, images, or design elements. 8. **Click** 'Create Issue': Once you have filled in all the necessary information, click 'Create Issue' to submit your report. 9. **Track Your Issue**: You can track the progress of your issue on the [Web Presence Project](https://git.ourworld.tf/ourworld_web/circle_web_presence/projects/114). By following these guidelines, you help ensure that issues are reported clearly and can be resolved efficiently, improving the overall quality and user experience of our web properties. --- ## Example Issue Report ### "Contact Us" form on the OurVerse website is not submitting properly 1. **Repository or Website**: **Website**: OurVerse **Repository**: Ourverse_tf 2. **Issue Description**: The "Contact Us" form on the OurVerse website is not submitting properly. When users fill out the form and click "Submit," they receive an error message stating "Form submission failed." 3. **Additional Information**: - Browser: Chrome Version 115.0.5790.98 - Operating System: Windows 10 - Error Message: "Form submission failed" 4. **Steps to Resolve (if applicable)**: 1. Navigate to the OurVerse website. 2. Go to the "Contact Us" page. 3. Fill out the form with valid information. 4. Click "Submit" and observe the error message. 5. **Expected Outcome**: The form should submit successfully and display a confirmation message. 8. **Specify the Change to be Made**: Investigate the backend handling of form submissions and ensure that the validation process is functioning correctly.
🚀 1
sashaastiadi commented 2024-10-30 13:34:43 +00:00
Author
Owner
Copy Link

was meant to be on wiki

was meant to be on wiki
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels   
Issue

   
Kind/Breaking

Breaking change that won't be backward compatible

  
Kind/Bug

Something is not working

  
Kind/Documentation

Documentation changes

  
Kind/Enhancement

Improve existing functionality

  
Kind/Feature

New functionality

  
Kind/Security

This is security issue

  
Kind/Testing

Issue or pull request related to testing

  
Priority/Critical

The priority is critical

  
Priority/High

The priority is high

  
Priority/Low

The priority is low

  
Priority/Medium

The priority is medium

  
Question

   
Reviewed/Confirmed

Issue has been confirmed

  
Reviewed/Duplicate

This issue or pull request already exists

  
Reviewed/Invalid

Invalid issue

  
Reviewed/Won't Fix

This issue won't be fixed

  
Roadmap

   
Status/Abandoned

Somebody has started to work on this but abandoned work

  
Status/Blocked

Something is blocking this issue or pull request

  
Status/Need More Info

Feedback is required to reproduce issue or to continue work

  
Story

   
Task

   
Urgent
  
bug

Something is not working

  
duplicate

This issue or pull request already exists

  
enhancement

New feature

  
question

More information is needed

No Label
Issue
Kind/Breaking
Kind/Bug
Kind/Documentation
Kind/Enhancement
Kind/Feature
Kind/Security
Kind/Testing
Priority/Critical
Priority/High
Priority/Low
Priority/Medium
Question
Reviewed/Confirmed
Reviewed/Duplicate
Reviewed/Invalid
Reviewed/Won't Fix
Roadmap
Status/Abandoned
Status/Blocked
Status/Need More Info
Story
Task
Urgent
bug
duplicate
enhancement
question
Milestone
Clear milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
No Assignees
1 Participants
Notifications
Due Date
The due date is invalid or out of range. Please use the format 'yyyy-mm-dd'.

No due date set.

Dependencies

No dependencies set.

Reference: ourworld_web/circle_web_presence#50
No description provided.
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?