added and updated models

specs/models/ticket/ticket.v

@@ -0,0 +1,17 @@
+module ticket
+
+import base
+import freeflowuniverse.herolib.data.ourtime
+// TicketStatus and TicketPriority enums are used from ticket_enums.v in the same module
+
+// Ticket represents a support ticket in the system
+pub struct Ticket {
+	base.Base // Provides id u32, creation_time, mod_time, comments []u32
+pub mut:
+	user_id     u32    // Reference to User.id (the user who created the ticket)
+	title       string
+	description string
+	status      TicketStatus
+	priority    TicketPriority
+	assigned_to_user_id u32? // Optional: Reference to User.id (the user assigned to the ticket)
+}